All Trainings

  • Non-compete
    May 21, 2024 - 1:00pm ET
    Expert Presenter: Kelly Holden JD

    A new Federal Trade Commission Act bans your employee non-compete agreements. To comply, you must overhaul your contracts, correctly notify staff, etc. This expert training will help you comply & avoid penalties and lawsuits.

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  • Active Shooter Preparedness
    May 22, 2024 - 1:00pm ET
    Expert Presenter: John White CPP, CHPA

    Your front desk staff are the most vulnerable when it comes to an active shooter or armed intruder attack. Help them protect your practice with proven active shooter preparedness tactics to improve survival outcomes for your practice.

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  • Telehealth services for mental health
    May 30, 2024 - 1:00pm ET
    Expert Presenter: Dreama Sloan-Kelly MD, CCS, CPC

    Auditors recently found that more than half of telehealth services for mental health are billed incorrectly. This online training will help you stop these common coding & billing errors to collect more for these complex claims.

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  • Telehealth billing
    May 30, 2024 - 3:00pm ET
    Expert Presenter: Maya Turner CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)

    Correct telehealth billing and coding can produce significant revenue for your practice. But in 2024 this will be harder than ever. Get proven tactics to more successfully bill and code telehealth services & get paid more.

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  • Medicare audit
    Jun 4, 2024 - 1:00pm ET
    Expert Presenter: Osato Chitou Esq. MPH

    The chances that your practice will face a Medicare audit are higher than ever. The latest stats show that payer audits quadrupled last year. Attend this training to make sure you’re ready when Medicare auditors knock on your door.

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  • Substance use disorder
    Jun 6, 2024 - 1:00pm ET
    Expert Presenter: Melissa Soliz JD

    Avoid violating the recently-updated medical record confidentiality rules for your patients with substance use disorder diagnoses. Healthcare attorney Melissa Soliz helps you avoid massive fines during her online training event.

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  • 99211
    Jun 11, 2024 - 1:00pm ET
    Expert Presenter: Maya Turner CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)

    CPT code 99211 can pay you more for nonphysician services – if you know how to use it correctly. Get the step-by-step guidance you need to correctly and compliantly use this valuable code to earn thousands more.

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  • No show patients
    Jun 12, 2024 - 1:00pm ET
    Expert Presenter: Jeana Singleton JD

    Proven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you work to reduce patient no shows.

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  • No show
    Jun 13, 2024 - 3:00pm ET
    Expert Presenter: Kristie Kapp RDH

    Last-minute cancellations and patient no-shows can destroy your dental practice’s profitability and upend your carefully planned daily schedule. Discover how to handle these issues

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  • CAQH
    Jun 18, 2024 - 1:00pm ET
    Expert Presenter: Yesenia Servin CPMSM, PESC

    Accurately processing provider credentialing and enrollment requires the ability to swiftly navigate the CAQH portal, which recently changed. Discover how to save time and stress by getting a walkthrough from an expert.

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  • EMOTIONAL SUPPORT ANIMAL
    Jun 25, 2024 - 1:00pm ET
    Expert Presenter: Diana Trevley JD, CCEP-I, CIPP/E

    Head off serious problems caused by patients bringing Emotional Support Animals into your practice. Train your staff on how to successfully manage these circumstances and avoid allegations of discrimination and violations.

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  • front desk staff
    Jul 2, 2024 - 1:00pm ET
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Ensure your front desk staff have the foundational skills necessary to ensure your practice runs smoothly and patients stay satisfied. Use this step-by-step Front Desk 101 online training to help. Sign up today.

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  • Angry patient
    Expert Presenter: Merikay Hunt MS

    When an angry patients calls your practice, it’s up to your staff to defuse the situation. Gain proven phone strategies on how to quickly identify why a patient is really upset, and exactly how to defuse the situation and keep it stabilized.

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  • Overtime pay rules
    Expert Presenter: Ariel D. Fenster Esq.

    New changes to overtime pay rules REQUIRE you to modify how you pay some of your full-time salaried employees (or face expensive consequences). This expert-led online training will help more easily meet FLSA requirements.

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  • collect payment
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Efficient front desk collections are crucial for the financial health of your medical practice. Your front desk staff plays a vital role in ensuring that patient payments are collected accurately and promptly…

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  • Denied Claims
    Expert Presenter: Tressa Harley

    Get payers to overturn more of your denied claims so that you can receive more of the reimbursement you are due. Expert reveals proven appeal letter writing strategies and templates to quickly get more of your denied claims paid.

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